Privacy Policy

1. Introduction

This Privacy Policy explains how Carmiles Ltd, a private hire taxi company based in Hastings, UK, collects, uses, and shares personal information of its users. By using the Services, you agree to the collection, use, and sharing of your personal information in accordance with this Privacy Policy.

2. Collection of Personal Information

2.1. The Company may collect personal information from you when you use the Services, including but not limited to:

  • Contact information, such as your name, email address, and phone number
  • Payment information, such as your payment card information or other payment method information
  • Location information, such as your pick-up and destination addresses

2.2. The Company may also collect personal information from third-party sources, such as public databases or other sources.

3. Use of Personal Information

3.1. The Company may use your personal information to:

  • Provide and improve the Services
  • Communicate with you regarding the Services or your account
  • Process payments for the Services
  • Prevent and detect fraud or other prohibited or illegal activities
  • Comply with legal and regulatory requirements

3.2. The Company will not sell or rent your personal information to third parties for their marketing purposes without your prior consent.

4. Sharing of Personal Information

4.1. The Company may share your personal information with:

  • Third-party service providers that provide services on behalf of the Company, such as payment processing or customer support
  • Law enforcement or government agencies in response to a lawful request or as otherwise required by law
  • Third parties in connection with a merger, acquisition, or sale of all or part of the Company's assets

5. Security of Personal Information

5.1. The Company takes reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no security measures are perfect or impenetrable, and the Company cannot guarantee the security of your personal information.

6. Retention of Personal Information

The Company will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as set out in this Privacy Policy, or as otherwise required by law.

7. Access to Personal Information

You have the right to access and correct your personal information that the Company holds about you. If you would like to access or correct your personal information, please contact the Company at [insert contact information].

8. Changes to Privacy Policy

The Company may update this Privacy Policy from time to time. Your continued use of the Services after any such update constitutes your agreement to be bound by the updated Privacy Policy.

11. Contact Information

If you have any questions or concerns regarding these Terms or the Services, please contact the Company at .